The Pools Casino Review
Why Choose The Pools Casino?
- Welcome bonus with no wagering requirements
- More than 1,000 games from the leading studios
- Two different loyalty programmes
You’ve heard of The Pools, right? Originally starting life as the Littlewoods Football Pools way back in the 1920s, they offered the biggest weekly football prediction game in the UK – at one time, 14 million people placed their bets.
The brand has since transitioned online, developing a casino platform to sit alongside their traditional sports betting offering.
Today, The Pools Casino offers players a collection of more than 1,000 slots, table games and live dealer action, as well as unique promotions and loyalty programmes like their Slots Club.
The casino was given a complete re-design in 2024, so it looks fit for purpose on both desktop and mobile devices.
Software Providers
We counted around 20 different software providers at The Pools Casino, which is around the industry average.
The likes of Big Time Gaming, ELK Studios, Games Global and Inspired Gaming are amongst the names responsible for their slots catalogue, with Microgaming and Pragmatic Play serving up both slots and table games.
The live casino platform is bolstered by the presence of Evolution, who many players will know as – arguably – the best provider of live games in the business.
Video Slots
Around 1,000 slots make up the bulk of The Pools Casino game library.
A good selection of these are games that we would categorise as ‘classics’: Big Bass Splash, The Goonies, Fishin’ Frenzy, Reel King Big Money, Rainbow Riches and so on.
You can also access the latest releases from some of the most innovative software providers, including Big Time Gaming, Hacksaw and Light & Wonder.
Table Games
Our research revealed a solid array of table games that is focused mainly on blackjack and roulette, with classic versions of those games joined by Multi-Hand and Side Bet Blackjack alongside European, American and Low Stakes Roulette.
Other table game categories available at The Pools Casino include poker, baccarat, bingo and Crash.
Mobile Games
There’s good news and bad news in this section of our The Pools Casino review.
The bad is that, at the time of writing at least, there’s no dedicated app for either Apple or Android devices available.
However, the upside is that the mobile browser site works like a charm. You can easily locate games by scrolling through the thumbnail images right to left, with each selected title loading in a lightbox quickly and smoothly.
Progressive Jackpots
If jackpot slots are more your thing, you’ll find progressive network series’ like Mega Moolah, King Millions and WowPot! catered for with a few-dozen games.
Examples of individual titles with big money prizes up for grabs include Thunderstruck II Mega Moolah, Cash ‘n Riches WowPot and GoldBlitz King Millions.
Live Dealer Games
The Pools Casino has created a dedicated section just for its live dealer games, with around 50 different titles to explore.
Blackjack and roulette are most prominent, with a variety of different versions to enjoy, while there’s a healthy selection of game show style options as well – Mega Wheel, Money Time and Treasure Island being some of the most popular.
Card games are not in short supply, with live versions of baccarat, Casino Hold’em and Jacks or Better, while Sic Bo fans will also be pleased to hear there’s a couple of different variants to try.
Support
As is the case with most online betting sites these days, The Pools Casino have deployed their own AI agent – JackBot – to act as the first line of customer support via the live chat option.
We tested him out, finding that with some perseverance, we were able to eventually get through to a human agent, who solved our test queries efficiently enough.
You can send them an email too, although it’s worth noting that The Pools’ customer support team is only available between 08:30-22:00 (Monday to Saturday) and 12:00-22:00 on Sundays.
Security and Fairness
The Pools has literally been around for a century, so this is a well-established business that has everything in place to deliver a quality service.
They have secured their casino platform with 256-bit SSL encryption and two-factor authentication, with their games tested and verified for fairness by independent bodies – a requirement of their UK licence.
VIP and Loyalty Programmes
The 4:45 Club is The Pools’ hybrid loyalty programme for sports and casino players.
You can access free bets, spin drops and exclusive bonuses, such as ‘bet and get’ style offers.
Don’t forget The Pool’s Slot Club, either. Players who stake specific amounts on nominated games each week will be handed an allocation of free spins, with up to 200 available per person.
FAQs
How to Get Free Spins at The Pools Casino?
The easiest way to get free spins at The Pools Casino is by creating a new player account. Follow the instructions below to claim your bonus haul of free spins. Otherwise, join the 4:45 Club and Slots Club, where tailored promotions – including free spins drops – are on the cards.
How to Get The Pools Casino’s Bonus?
You can claim The Pools Casino’s welcome bonus by first clicking the registration link on this page. This will unlock the bonus and redirect you straight to The Pools’ sign-up page. Enter your details, open your account and then make your qualifying deposit.
How to Withdraw Money from The Pools Casino?
We always try to be balanced in our casino reviews, so we have to mention here that The Pools Casino doesn’t exactly accept the most extensive range of payment methods:
- Visa
- Mastercard
- PayPal
You can action a cash out request via your account dashboard. Select the withdrawal option from the banking section.
How Long Does The Pools Casino Take to Pay Out Winnings?
Although withdrawal speeds can vary based on the day on the week, e.g. there’s often little movement over the weekend, the timeframes listed below can be used as a guide:
- Visa/Mastercard – 1-3 business days
- PayPal – Up to 48 hours
UK Safety Check
License number: 48272
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